I'm 100% serious, you pay them money so they help you use their product.Īlthough their website says ~200$, they will not reply to any emails or help me migrate my license unless I pay them 740$. Guys at FaceWare refused to migrate my license, and will refuse to help any customer unless they pay the "Please help me work your product" fee. Peter heavily amended the situation, and we're super happy to have FaceWare back on our machine. I was pegging them on nuances of a small company. The damage was done because of a misunderstanding on our side and partly from the support section's experience in dealing with large scale issue support, as it was one of their busiest weeks at a Tradeshow. He was extremely generous and understanding.
Watch the demo video, below, for a look at the integration between Cara and Faceware's software.EDIT: Peter, the owner of FaceWare whom I contacted previously when I first bought the license years ago, contacted me and explained the situation to me. VIcon Entertainment Product Manager Phil Elderfield said the combination of Cara's modular design with Faceware's widely used software would expand the potential market for performance capture. "The main goal of this global partnership is to simplify the mocap process by making sure that studios - and really anyone using both Vicon systems and our software products - are not hindered in any way," said Faceware VP of Business Development Peter Busch in a prepared statement.
Faceware's software can now process data from the Cara rig in single-camera configuration as easily as it can data from Faceware's own head-mounted camera systems, the company said. The ability to use systems like Faceware's Analyzer and its Retargeter plug-in for Autodesk animation software was suggested at Vicon's SIGGRAPH booth last year, but the formal partnership builds a bridge between the two companies as far as technology is concerned. The deal makes it easy to process and use data from Vicon's head-mounted Cara rig, a sophisticated new system for facial-performance capture, with software for analyzing and retargeting the data from Faceware Technologies. Partnership Aims to Make Performance Capture More Seamless, Flexibleįacial performance capture gets a little more flexible with news of a new global partnership between Vicon and Faceware Technologies.
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